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HP encountered an error while trying to scan your product. This user used his original install disk to install the HP drivers for BTW my printer is Photosmart c Sometimes disconnecting peripherals, shutting down your Mac, restarting your Mac and reconnecting the peripherals can fix a myriad of bugs. Current Temperatures Take II.

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Hpp selected files Download files. Choose a different product series. No need to start your own thread as you’re dealing with scanning on the same identical printer. Let HP identify any out-of-date or missing drivers and software.

Please keep an eye on this thread and inform us of any progress with the scanning of the C as it may help this poster solve their problem.

HP Photosmart C All-in-One Printer series Troubleshooting | HP® Customer Support

Additional functions of the product, such as scanning or card slots, are not available. BB code is on. This tool applies to Microsoft Windows PC’s only. The scan app is completely new and more Mac-like. This allows you to print from other computers on the network that have V4200 OS X Copyright -Tech Support Forum.


The list of recommended drivers for your product has not changed since the last time you visited this yp. HP has scanned your product but currently has no suggestions for driver updates.

That can be ignored. The time now is Jan 8, 9: Just download and install.

Select your desired files and a list of links will be sent by email. Reply Helpful Thread reply – more options Link to this Post. Sep 14, 9: This product was designated to be returned to HP.

Jan 9, 6: I tried plugging the usb cable directly in the macbook but then everything just goes haywire. Jan 10, Product sold by third party: Operating System – Windows 7, Windows 8, Windows 8.

HP Photosmart C4200 All-in-One Printer series Troubleshooting

What would you suggest for this setup? Any warranty support needed would be completed by the reseller that sold the product. Modify your browser’s settings to allow Javascript to execute.


I’ve been fighting the whole day with this issue! Europe, Middle East, Africa. This product was sold by a third party. User profile for user: Is my Windows version bit or bit? Looks like HP needs to update the scanner drivers for OS